Contact Us

Got a question about one of the sites we've reviewed, spotted something that needs updating, or want to flag an issue with a listing? This page explains how to get in touch with Non Gamstop Casinos and what kind of queries we're best placed to help with.

What we can help with

We're an independent review site covering Curaçao-licensed casinos that operate outside GAMSTOP's self-exclusion scheme. Readers usually contact us for a handful of reasons, and we've listed the most common below so you know where to send your message and what to expect back.

• Questions about how we researched and rated a specific operator, including any of the brands featured on our Non Gamstop Casinos UK 2026 guide
• Corrections — a bonus term that's changed, a site that's gone offline, or a detail that no longer matches what's on the operator's page
• Feedback on our ranking method or suggestions for a brand we haven't yet covered
• General queries about how non-GAMSTOP casinos work, licensing, or how self-exclusion interacts with these sites
• Press or partnership enquiries related to the site itself

What we can't do

It's worth being clear about the limits of a review site before you reach out, so you're not left waiting on a reply we can't send.

• We don't manage player accounts, process withdrawals, or resolve disputes with any casino — that has to go through the operator's own support team or, where applicable, their licensing body
• We can't offer financial, legal or medical advice, including advice specific to gambling harm
• We don't accept payment from operators in exchange for a better rating, and we can't adjust a review on request from a brand

If you're struggling with your gambling and looking for support or information on setting limits, our Responsible Gambling page is a better starting point than a general enquiry to us.

Before you write in

A few quick checks can save you time:

1. If your question is about an operator's licence, banking options, wagering requirements or eligibility, check the brand's individual write-up first — most day-to-day questions are answered there
2. If you're asking about GAMSTOP itself, note that GAMSTOP is the UK's free self-exclusion service for gambling sites regulated by the UK Gambling Commission; the operators we cover sit outside that scheme and are licensed elsewhere, most commonly in Curaçao
3. Read our Terms and Conditions if your query relates to how we present information or affiliate links on the site
4. Take a look at About Us for background on who we are and how we approach reviews before sending a general question about our process

Response times and what to include

We aim to reply to genuine enquiries as promptly as we can, though as an independent editorial team we don't run a 24/7 support desk. To help us respond properly the first time, include:

• The name of the casino or page your message relates to, if applicable
• A clear description of the issue — a screenshot of an out-of-date bonus term, for example, helps us verify and correct it faster
• Whether you're contacting us as a player, a journalist, or on behalf of an operator

A note on independence

Non Gamstop Casinos may earn a commission when readers click through to a casino from our site and sign up. Commercial relationships never decide our ratings or the order operators appear in, and no operator can pay to have negative feedback removed from a review. If you contact us about a specific brand — including any of the ones featured in our comparisons, such as Betmica, Kikibet or Betninja — we'll answer based on our published research, not on what benefits us commercially.

Age and eligibility

Everything on this site is intended for readers aged 18 and over. If your enquiry concerns a younger person's access to gambling content, please treat it as urgent and mention this clearly in your message so we can prioritise it.